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Privacy Policy

At Diamond Auto Detailing, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your data when you use our services.

 

1. Who We Are

Diamond Auto Detailing is a UK-based vehicle detailing service founded by Jack and Kiya.

If you have any questions about this policy or your personal data, you can contact us at:
Email: d.a.detailing@outlook.com
Phone: 07432532483

 

2. What Information We Collect

We may collect and process the following personal data:

  • Name

  • Phone number

  • Email address

  • Address (for mobile detailing services)

  • Vehicle details

  • Payment information (processed securely via third-party providers)

 

3. How We Collect Your Information

We collect information when you:

  • Book a service with us

  • Contact us via phone, text, or social media

  • Use our website or booking system

  • Communicate with us in person

 

4. How We Use Your Information

We use your information to:

  • Manage and confirm bookings

  • Provide our detailing services

  • Communicate with you about your appointment

  • Process payments

  • Improve our services

  • Send updates or promotional offers (only where you have given consent)

 

5. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contract – to provide and manage our services

  • Consent – for marketing communications

  • Legitimate Interests – to operate and improve our business

All data is handled in accordance with UK GDPR and the Data Protection Act 2018.

 

6. How We Store and Protect Your Data

We take appropriate security measures to protect your personal data. Your information may be stored securely on our devices, booking systems, or trusted third-party platforms. We use password protection and take reasonable steps to prevent unauthorised access.

 

7. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

 

8. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with trusted third parties where necessary, such as:

  • Payment providers (e.g. card processing services)

  • Booking or scheduling platforms

  • Business tools used to manage our services

These providers are required to handle your data securely and only for specified purposes.

 

9. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent for marketing at any time

To exercise any of these rights, please contact us using the details above.

 

10. Cookies (Website Use)

If you use our website, it may collect basic data through cookies to improve user experience and analyse site performance. You can control cookie settings through your browser.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.

 

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: d.a.detailing@outlook.com
Phone: 07432532483

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